Terms of Service

These Terms of Service ("Terms") govern your access to and use of the Optera service operated by Optera ("Optera," "we," "us"). By creating an account or using the Service, you agree to these Terms.

1. The Service

Optera is a proxy that sits between your application and large language model providers and optimizes your API requests — through caching, model routing, compression, and related techniques — to reduce token usage and cost. You integrate by directing your provider SDK to our endpoint and passing your provider credentials through.

2. Eligibility and accounts

• You must be at least 18 years old and able to form a binding contract.
• You are responsible for the accuracy of your account information and for safeguarding your credentials and API keys.
• You are responsible for all activity that occurs under your account.

3. Your content and provider relationships

You retain ownership of the prompts, data, and content you send through the Service ("Customer Content"). You grant us a limited license to process, transmit, cache, embed, compress, and summarize Customer Content solely to provide and improve the Service as described in our Privacy Policy.

• You authorize Optera to route your requests to the LLM provider you select and to use your provider API keys for that purpose.
• Your use of underlying providers (such as OpenAI and Anthropic) remains subject to those providers' own terms and usage policies, and you are responsible for complying with them.
• You are solely responsible for Customer Content and for ensuring you have the rights necessary to send it through the Service.

4. Acceptable use

You agree not to use the Service to:

• Violate any law, regulation, or third-party right, including the usage policies of any LLM provider you route through Optera.
• Attempt to disrupt, reverse engineer, overload, or gain unauthorized access to the Service or its infrastructure.
• Transmit malicious code, or use the Service to generate content that is unlawful or that infringes others' rights.
• Resell or provide the Service to third parties except as expressly permitted by your plan.

5. Fees and billing

• Paid plans are billed through Stripe on a recurring basis according to the plan you select. Subscriptions renew automatically until cancelled.
• Fees are exclusive of taxes, which you are responsible for where applicable.
• We may change pricing with reasonable notice; changes apply to subsequent billing periods.
• Except as required by law, payments are non-refundable.

6. Savings figures

Savings shown in the dashboard are split into measured figures (cache hits, model routing, provider prompt-cache reads — computed from the provider's own reported usage and reconcilable against your invoice) and estimated figures (compression and response shaping — clearly labeled as estimates). Actual savings vary based on your traffic, prompts, models, and configuration. We do not guarantee any specific level of savings, and marketing figures are illustrative.

7. Availability and disclaimers

The Service is provided "as is" and "as available," without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will be uninterrupted, error-free, or that it will achieve any particular result. We are not responsible for outages, changes, or actions of third-party providers.

8. Limitation of liability

To the maximum extent permitted by law, Optera will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenues, data, or goodwill. Our total liability for any claim relating to the Service will not exceed the amount you paid us in the 12 months preceding the claim.

9. Indemnification

You agree to indemnify and hold Optera harmless from claims, damages, and expenses arising out of your Customer Content, your use of the Service, or your violation of these Terms or applicable law.

10. Termination

You may stop using the Service and close your account at any time. We may suspend or terminate access if you breach these Terms or if necessary to protect the Service or others. Upon termination, your right to use the Service ends, and we will handle your data as described in the Privacy Policy.

11. Changes to these Terms

We may update these Terms from time to time. Material changes will be posted here with an updated effective date; continued use after changes take effect constitutes acceptance.

12. Governing law

These Terms are governed by the laws of the State of Delaware, United States, without regard to conflict-of-law principles. Disputes will be resolved in the state or federal courts located in Delaware.

13. Contact

Questions about these Terms can be sent to legal@optera.dev.